All our items are purchased through the USA authorized dealer network for each brand.
All items sold on this website are brand new, not refurbished, never used by anyone.
All items feature original serial number on each unit –we will never, ever sell counterfeit merchandise (our excellent and abundant eBay feedback proves this!).
All items are packaged in the original manufacturerboxes with original packaging, manuals and associated documentation.
Contact us for technical support if an item you received is not working. We will assist you in troubleshooting the problem, then if we determine that item is not operating properly we will request for you to send the item to us for complete inspection and replacement/repair.
30 days Exchange or Refund Policy: If an item is found to be faulty, then if the date of your return request is within 30 days of the delivery date we will exchange your unit for a brand new unit. If the item is no longer available then we will refund you in full.
For items which are abnormally heavy and/or large, we place additional corner protection on every side of the box. These corner protection strips are made of strong composite material, which doesn’t give way like the normal cardboard box material when bumped in transit. This acts as a type of ‘force field’, ensuring that your valuable merchandise arrives at its destination safe and sound (no pun intended!).
In-stock items are normally shipped within 24 hours. During times of unusual sales volume it might takeone to two days longer for ship-out. If an item is out of stock we will notify you ASAP, so you can decide to wait or cancel the order. If you decide to cancel you will be refunded in full within 24 hours of notifying us of your decision.All shipments are fully insured. This means you never have to worry about damaged merchandise, as any and all damage is covered either by us or by the shipping company’s insurance policy. Simply notify us of any damage and you will be promptly taken care of.